General Manager
Providenciales. TCI
The General Manager creates a professional environment, works with all staff to ensure outstanding customer service is provided while buying, selling and conducting in-store activities. The manager is accountable for the oversight of the day-to-day operations of the stores in the country, promoting a positive and productive environment. Leading by example and promoting our core values, the manager sets the tone for a customer-centric environment.
Reports to: Regional/ District Manager
This is a hands-on leadership position, in addition to coaching and developing your team, you will also set the example of outstanding customer service while working alongside and with them.
Weekly Schedule: Monday-Saturday 8:30am-6.00pm
Job Responsibilities
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Recruit, interview, orient, train, and retain Team Members.
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Achieve all financial objectives and KPIs, analyze variances, and initiate corrective action as appropriate in accordance the company’s performance policy.
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Create a safe, secure, and welcoming store experience for customers and Team Members through successful execution of Company merchandising and cleanliness standards.
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Ensure compliance with local labor laws (statutory employee benefits, discipline and termination, grievance handling, etc.) by consulting with the HR department.
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Manage and execute the Company’s Corporate Social Responsibility initiative.
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Manage all marketing and advertising campaigns for the stores and provide feedback to the Regional Manager.
Requirements:
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Diploma or equivalent of 3 to 5 years’ experience in a Store Management role
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Strategic and tactical staff management skills
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Valid driver’s license
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Strong fiscal management
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Occasional Travel locally and internationally
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Ability to meet any physical ability