Learning to measure customer satisfaction is a valuable skill that can help preempt or prevent problems. In this workshop the facilitator will demonstrate to participants on how to ‘read’ their customers for the purpose of stopping trouble before it starts. This includes learning how to interpret body language, facial expressions in others and how to listen for changes in tone of voice as a sign to a verbal attack.



    © 2018 by Turks & Caicos Recruitment Group designed by Creatif Designs TC

    TEL: 1.649.348.6125

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